Lesson Conditions
✔ Location: Lessons are available only for tours in Kartepe.
✔ Format: You can choose either a ski or snowboard lesson when booking. Changing the choice after booking is not possible.
✔ Duration: The lesson lasts 50 minutes and takes place upon arrival at the resort (~09:00).
❗ Important!
Guests must be ready for the lesson start. The group lesson starts on time, and latecomers do not receive a refund or a rescheduled lesson.
Age Groups
✔ Children under 13
✔ Guests aged 14 and older
Group Size
✔ A minimum of 2 participants is required for the lesson to take place.
✔ The maximum group size is 5 (in peak periods, exceptionally, up to 7 people).
✔ Group lessons are designed only for beginner level.
If You Are the Only Participant
If your lesson group does not fill up, you have three options:
✔ 1. Pay an additional 1500 TL to convert your lesson into a private one.
✔ 2. Reschedule your lesson to another date when a group is available.
✔ 3. Cancel the lesson and receive a full refund.
We will contact you the evening before the tour if your group does not form and offer these options.
Individual & Group Lessons
✔ Private lessons can be booked for any tour day but only in the morning.
✔ Group lessons are available only on Fridays, Sundays, and Tuesdays.
✔ If you are at least two people and need a lesson on a different day, send a request to tur@penguentepe.com.
Skipass for the Lesson Duration
✔ Use of the ski lift during the lesson
❌ After the lesson ends, the skipass becomes invalid, and you will need to purchase a new one at the ticket office (options: unlimited, half-day, single-use).
Cancellation Policy
✔ For cancellations or changes more than 24 hours before departure, a full refund is issued without any deductions.
✔ For cancellations less than 24 hours before departure or in case of a no-show, the refund will be processed after deducting the cost of the transportation seat.
⚠ For the ski lesson package, partial refunds are NOT available, as instructors reserve their time in advance.
Lesson Language
✔ Group lessons are conducted in Turkish.
✔ Instructors who speak English may be available every day.
❗ If you require an English-speaking instructor, please inform us in advance by email at tur@penguentepe.com.
✔ Group lessons in English can be arranged if there are at least 2 participants, or you can choose a private lesson.
Instructors & Learning Progress
✔ All lessons are conducted by instructors of The Greenpark Kartepe Resort.
✔PenguenTepe does not provide ski training services within its own operations.
✔ Your progress depends on individual skills and preparation.
⭐ Remember: The first step in learning is deciding to try!