1. Location:
This course is available exclusively within the scope of tours to Kartepe.
2. Course Options:
The course offers two training options: skiing or snowboarding. The correct choice must be specified during booking.
3. Duration:
The total duration of the lesson is 50 minutes. The first lesson starts immediately after reaching the summit, at approximately 09:00. Guests are required to be ready at this time to avoid delaying the group lesson. In case of personal delays, the lesson will begin with the group without refunds or rescheduling.
4. Age Groups:
1.For children under 13 years old.
2.For adults aged 14 years and older.
5. Minimum and Maximum Participants:
A minimum of 2 participants is required to hold the lesson. The maximum number of participants is 5. In exceptional cases of high demand, the group size may increase to 7.
6. If You Are the Only Participant:
a) You can pay an additional fee (1500 TL) and convert the lesson into a private session.
b) You can reschedule the tour to a different date when group lessons are available or request a cancellation and refund. In case of a single participant registration, our company will contact you the evening before the tour to offer these options.
7. Individual and Group Lessons:
•Private lessons are available daily within the tours and take place in the morning.
•Group lessons are offered only on specific days: Sunday, Tuesday, and Friday. If there are two or more of you, you can request lessons on other days by sending a written request to tur@penguentepe.com.
8. Skipasses:
•During the lesson, the skipass is provided free of charge.
•After the lesson, skipasses for the lifts are not included and can be purchased at the resort (e.g., unlimited, half-day, or single ride).
•If you selected the discounted “skipass + sausage sandwich” package during the online booking process, refunds will not be available during the day.
•In exceptional cases, if a guest decides to stop skiing, the skipass can still be used for sightseeing on the lifts.
9. Tour Cancellation Policy:
•For cancellations or changes made more than 24 hours before the tour, a full refund is provided without deductions.
•If less than 24 hours remain before the tour or in case of a no-show, the cost of the bus seat will be deducted, and the remaining amount will be refunded.
10. Instructors:
All lessons are conducted by certified instructors at Greenpark Resort. PenguenTepe does not provide its own ski training services.
11. Training Levels:
The results of the lessons depend on the individual abilities and efforts of each participant. Remember, the most important step is deciding to try! The difference between those who ski and those who don’t is that the former once took the first step.